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Xbox 360 Forums > Xbox 360 Discussions > Xbox Live   > How to change Automatic renewal.

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Xbox Live Thread, How to change Automatic renewal. in Xbox 360 Discussions; I got an email from xbox saying that my Xbox live membership will be automaticly renewed on (certain date) and ...

 
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Old 29-03-10, 09:09 PM   #1
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Default How to change Automatic renewal.
I got an email from xbox saying that my Xbox live membership will be automaticly renewed on (certain date) and i have no idea how to change it so it doesn't auto renew.
Any help please.
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Old 29-03-10, 09:18 PM   #2
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You have to call up the Xbox helpline 0800 587 1102, that's the only way to cancel it
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Old 29-03-10, 09:20 PM   #3
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Really? Argh, so much hassle i always end up getting someone i cant unhderstand or a new person who doesnt know what im talking about.
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Old 29-03-10, 09:21 PM   #4
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Exactly, that way you end up not wanting to cancel it = More money for them. Give them a ring and cancel it, it should only take 10 minutes (that's how long it took me).
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Old 29-03-10, 09:46 PM   #5
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If you go to Xbox.com | Home and sign in and work your way to preferences you can change your renewal there
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Old 29-03-10, 09:51 PM   #6
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That reminds me i have to do mine soon O:
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Old 30-03-10, 01:30 AM   #7
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Quote:
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If you go to Xbox.com | Home and sign in and work your way to preferences you can change your renewal there
I wrote this thread because i couldn't change the membership via the website. Only thing i could do is remove or edit my card details.

BTW does this happen everytime i purchase a 3 month membership?
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Old 30-03-10, 10:04 AM   #8
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On the website on the membership level part it says Automatic renewal On. You click the on and then Microsfot seem to beg you to keep the renewal on. I just changed mine via the website so it should work. And i thought only the Month to month option has automatic renewal.
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Old 30-03-10, 07:06 PM   #9
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On the website on the membership level part it says Automatic renewal On. You click the on and then Microsfot seem to beg you to keep the renewal on. I just changed mine via the website so it should work. And i thought only the Month to month option has automatic renewal.
I can't click were it says ON, maybe they have changed it or with the 3 month membership you can't change it via the website. Ah well i just update it myself when needed.
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Old 30-03-10, 07:23 PM   #10
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I didn't think there was automatic renewal on 3 months

Best bet is to ring them up
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