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Xbox 360 News Thread, Microsoft’s Xbox Live pricing and lawsuit in Xbox 360 Discussions; According to a recent article posted on InformationWeek it seems as if Microsoft may soon be on the receiving end ...
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    Administrator Ross's Avatar
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    Default Microsoft’s Xbox Live pricing and lawsuit

    According to a recent article posted on InformationWeek it seems as if Microsoft may soon be on the receiving end of more legal action, an attorney has stated that customers “aren’t getting what they pay for when they use Microsoft’s virtual currency”.


    This attorney has now filed a class action suit against Microsoft, he filed the suit following purchasing Microsoft points from the Xbox Live Marketplace.


    He is claiming that he attempted to purchase content from the Xbox Live Marketplace, however upon purchasing the content he was unable to receive what he purchased.

    He claims that this was not an accident, infact he believes that Microsoft purposely do it, he believes this is “fraudulent handling” of his account.


    I must admit sometimes purchasing content from the Xbox Live Marketplace can be a of a pain, however I have never believed that this is purposeful, and especially not fraudulent.


    The attorney goes on to talk about scrapping Microsoft Points, personally I would prefer Microsoft to to just scrap ‘Microsoft Points’, I feel there is no need for the points from a consumers point of view.


    Source: Xbox 360 News: Microsoft’s Xbox Live pricing and lawsuit : Product Reviews Net


    I personally think this guy doesn't know what he is talking about (not the article writer, the guy who is pursuing the law suit). Any money this ends up being a) his net connection had an interruption during the transaction, causing an error (which could of been rectified by contacting Microsoft Support or b) there was an issue with XBL during the transaction (another thing that could of been sorted by Microsoft Support).

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    Senior Member Shaker's Avatar
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    Yeah i agree, as for getting rid of microsoft points, wouldn't that mean no xbla games, dlc and avatar clothes? I like that stuff.
    Suggoi! Suggoi!

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    Administrator Ross's Avatar
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    I think he wants to get rid of Xbox Live points and just use Debit/Credit cards. He has missed a crucial reason why this will never happen. You have to be 18 to get a Debit or a Credit Card and even then you struggle to get one (Nationwide waited until 6 months after my 18th Birthday before I was even considered for a Debit Card). This would obviously cut a big proportion of Microsoft's customer base, as anyone under 18 would have to rely on their parents letting them use their Debit/Credit card (and I expect that a lot of parents wouldn't want their kids using their Debit/Credit cards).

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    Senior Member Morties's Avatar
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    wow there money grabbin ways will soon go down the drain if they go through with it.

 

 

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