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Xbox 360 News Thread, 12 Months Xbox Live (Black Ops Branded) + T-Shirt £2.99 in Xbox 360 Discussions; HMV have made a balls up on their site (most probably an advertising ploy to get more Black Ops pre-orders) ...
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    Administrator Ross's Avatar
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    Default 12 Months Xbox Live (Black Ops Branded) + T-Shirt £2.99

    HMV have made a balls up on their site (most probably an advertising ploy to get more Black Ops pre-orders) but they currently have the Call of Duty Black Ops branded 12 Month Xbox Live subscription + a free T-Shirt listed for £2.99.

    Some people are saying that HMV usually honours their mistakes, and some are saying that they don't always honour them. It's worth ordering one on the off chance.

    Link: 12 Month Live Gold Cod: Black Ops Branded Membership With Free T-shirt (2010): Xbox 360 Accessory: hmv.com
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    Senior Member Morties's Avatar
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    Ordered 3

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    Dammit I was too late

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    Administrator Ross's Avatar
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    Ouch.

    Well the 6 (4 on one order and 2 separate orders with 1 ordered on each) I ordered have gone from order "open" to "Item pre-ordered - not yet issued by supplier". Fingers crossed

    Here's a quote from the Xbox.com forum:

    The whole deal was splashed on Money Saving Expert, some people say HMV, used it as a marketing tool, as they checked the item yesterday, and two people had made a comment below the item, asking about the price of it etc etc.

    The admins of the website, then deleted the comments made about the item, and was just left as it was.

    So they come to conclusion, that they're using it for people to sign upto the website, so they can send out news letters etc etc.

    Makes sense in a way, but really cheap, and disgusting of them to do such a thing, in order for everyones personal details to be put on their database.
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    Administrator Ross's Avatar
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    Spoke too soon.

    Just received an email saying that my order had been canceled, but on the site it says that my order is still a pre-order.


    Hi

    We are writing to you in relation to your order for the following item:

    Cat.No: 52M-00124
    Artist: XBOX 360 ACCESSORY
    Title : 12 MONTH LIVE GOLD COD: BLACK OPS BRANDED MEMBERSHIP WITH FREE T-SHIRT

    We are very sorry, but it has come to our attention that this item recently appeared on our web site at the incorrect price of £2.99, instead of the more typical price of £35.16. We trust that you will therefore understand that we are not in a position to process your order at this incorrect price.

    We very much regret any disappointment or inconvenience this may cause. No doubt you will be wondering what your rights may be in this matter, but, as we trust our terms and conditions governing our online sales make clear, any contract with a customer placing an order is only entered into at the point when payment for the goods or services is actually received. As you may be aware, hmv has not yet taken payment from you for the goods listed above nor, indeed, taken the final step of confirming the shipment of your order to you by email (please see point b. in the section entitled 'The Contract Between US' on the first page of our Terms and Conditions). So we trust you will therefore appreciate that there is not a legal requirement to make this item available at the incorrect price.

    Once again, we really are very sorry about having to take this course of action resulting from what is a genuine error on our part, and whilst we do, of course, very much value you as a customer we hope that you will also understand our position and that you will be kind enough to accept our most sincere apologies.

    We appreciate that you may no longer wish to proceed with the order at the corrected retail price of £35.16, but if you do, then please place an order through hmv.com.

    Thanks,

    The Online Service Team
    hmv.com
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    Aww bummer dude, unlucky!

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    I got the same thing Ross :/ Ah well was worth a try.

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    I still haven't received that email... Sure it wont be too long before I do though.


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    Super Moderator a Ninja's Avatar
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    Mine were apparently cancelled but I checked the site and they are still placed and my money hasn't been refunded... :S

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    Senior Member Morties's Avatar
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    If it wasn't for the greedy person who ordered 1000 we could all have them :'(

 

 

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